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List of Airport Service Quality Award winners
...
This list of Airport Service Quality Award winners is a representation of the world's airports, which have been recognised by the Airports Council International (ACI) to be leading in customer satisfaction and have thus received an Airport Service Quality Award (ASQ). The ACI gives out the ASQ, based on passenger satisfaction ratings in the ASQ Survey, which is a global survey based on interviews with passengers on the day of travel. Only airports which have participated in all four quarters of the year and followed the sampling methodology of the ACI are eligible for an Award. Along with the World Airport Awards by Skytrax, this award is considered one of the most prestigious accolades in the industry.[1]
Best Airports Worldwide
| Year | 1st | 2nd | 3rd |
|---|---|---|---|
| 2006[2] |  Incheon International Airport |
 Hong Kong International Airport |
 Kuala Lumpur International Airport
|
| 2007[3] | Incheon International Airport |
Kuala Lumpur International Airport |
 Singapore Changi Airport
|
| 2008[4] | Incheon International Airport |
Singapore Changi Airport |
Hong Kong International Airport
|
| 2009[5] | Incheon International Airport |
Singapore Changi Airport |
Hong Kong International Airport
|
| 2010[6] | Incheon International Airport |
Singapore Changi Airport |
Hong Kong International Airport
|
| 2011[7] | Incheon International Airport |
Singapore Changi Airport |
 Beijing International Airport
|
Best Airport by Region
Africa
Over 20 million passengers
| Year | 1st | 2nd | 3rd | 4th | 5th |
|---|---|---|---|---|---|
| 2006a |  Abu Dhabi International Airport |
 Cape Town International Airport |
 Hamad International Airport |
— | — |
| 2007 | O. R. Tambo International Airport |
Cape Town International Airport |
Durban International Airport |
— | — |
| 2008 | George Airport |
Port Elizabeth Airport |
Cape Town International Airport |
— | — |
| 2009 | George Airport |
O.R. Tambo International Airport |
 Cairo International Airport |
— | — |
| 2010 | Cape Town International Airport |
Cairo International Airport |
O.R. Tambo International Airport |
— | — |
| 2011 | Cape Town International Airport |
Cairo International Airport |
Durban International Airport |
— | — |
| 2012 | Cape Town International Airport |
Durban International Airport |
Cairo International Airport |
 Sir Seewoosagur Ramgoolam International Airport |
O.R. Tambo International Airport
|
| 2013 | Cape Town International Airport |
Durban International Airport |
Sir Seewoosagur Ramgoolam International Airport |
Cairo International Airport |
O.R. Tambo International Airport
|
| 2014 | Sir Seewoosagur Ramgoolam International Airport
|
Durban International Airport
|
Cape Town International Airport
|
O.R. Tambo International Airport
|
 Jomo Kenyatta International Airport
|
| 2015 | Sir Seewoosagur Ramgoolam International Airport
|
Cape Town International Airport Durban International Airport
|
O.R. Tambo International Airport
|
— | — |
| 2016 | Sir Seewoosagur Ramgoolam International Airport
|
Durban International Airport
|
Cape Town International Airport
|
— | — |
| 2017[8] |  Mohammed V International Airport
|
Sir Seewoosagur Ramgoolam International Airport
|
Durban International Airport
|
— | — |
Under 20 million passengers
| Year | Winner |
|---|---|
| 2017 | George Airport
|
Asia - Pacific
Over 20 million passengers
| Year | 1st | 2nd | 3rd | 4th | 5th |
|---|---|---|---|---|---|
| 2006 | Incheon International Airport |
Hong Kong International Airport |
Kuala Lumpur International Airport |
— | — |
| 2007 | Incheon International Airport |
Hong Kong International Airport |
Singapore Changi Airport |
— | — |
| 2008 | Incheon International Airport |
Singapore Changi Airport |
Hong Kong International Airport |
— | — |
| 2009 | Incheon International Airport |
Singapore Changi Airport |
Hong Kong International Airport |
— | — |
| 2010 | Incheon International Airport |
Singapore Changi Airport |
Hong Kong International Airport |
— | — |
| 2011 | Incheon International Airport |
Singapore Changi Airport |
Beijing Capital International Airport |
— | — |
| 2012 | Incheon International Airport |
Singapore Changi Airport |
Beijing Capital International Airport |
 Indira Gandhi International Airport |
Hong Kong International Airport
|
| 2013 | Incheon International Airport |
Singapore Changi Airport |
Beijing Capital International Airport |
Shanghai Pudong International Airport |
Indira Gandhi International Airport
|
| 2014 | Incheon International Airport
|
Singapore Changi Airport
|
Beijing Capital International Airport
|
Haikou Meilan International Airport
|
Indira Gandhi International Airport
|
| 2015 | Incheon International Airport Singapore Changi Airport
|
Beijing Capital International Airport Chhatrapati Shivaji International Airport Indira Gandhi International Airport Sanya Phoenix International Airport Shanghai Pudong International Airport
|
Guangzhou Baiyun International Airport Taoyuan International Airport Tianjin Binhai International Airport
|
— | — |
| 2016 | Incheon International Airport
|
Indira Gandhi International Airport Chhatrapati Shivaji International Airport Singapore Changi Airport
|
Beijing Capital International Airport Haikou Meilan International Airport
|
Raja Bhoj International Airport |
Chandigarh International Airport |
| 2017 | Indira Gandhi International Airport |
Beijing Capital International Airport
|
Sanya Phoenix International Airport |
— | — |
Under 20 million passengers
| Year | Winner |
|---|---|
| 2017 | Devi Ahilya Bai Holkar Airport
|
Europe
Over 20 million passengers
| Year | 1st | 2nd | 3rd | 4th | 5th |
|---|---|---|---|---|---|
| 2006 |  Zürich Airport |
 Brussels Airport |
 Helsinki Airport Porto Airport |
— | — |
| 2007 | Porto Airport |
Zürich Airport |
Helsinki Airport Munich Airport |
— | — |
| 2008 | Zürich Airport |
 Southampton Airport |
Porto Airport |
— | — |
| 2009 |  Keflavík International Airport |
Zürich Airport |
Porto Airport |
— | — |
| 2010 |  Malta International Airport |
Porto Airport |
Zürich Airport |
— | — |
| 2011 | Malta International Airport |
Edinburgh Airport |
Porto Airport |
— | — |
| 2012 |  Sheremetyevo International Airport |
Malta International Airport |
Edinburgh Airport |
Keflavík International Airport |
Zürich Airport
|
| 2013 | Sheremetyevo International Airport |
Zürich Airport |
Porto Airport |
Keflavík International Airport |
Malta International Airport
|
| 2014 | Keflavík International Airport
|
Sheremetyevo International Airport
|
Porto Airport
|
Malta International Airport
|
Zürich Airport
|
| 2015 | Pulkovo Airport Sheremetyevo International Airport Sochi International Airport
|
 Dublin Airport Malta International Airport Václav Havel Airport Prague Zürich Airport
|
 Copenhagen Airport Keflavík International Airport Heathrow Airport Porto Airport Vienna International Airport
|
— | — |
| 2016 | Sochi International Airport
|
Sheremetyevo International Airport
|
Dublin Airport Malta International Airport Porto Airport Zürich Airport
|
— | — |
| 2017 | Sochi International Airport
|
Malta International Airport
|
 Leonardo da Vinci–Fiumicino Airport
|
— | — |
Under 20 million passengers
| Year | Winner |
|---|---|
| 2017 |  Murcia Airport
|
Latin America & Caribbean
Over 20 million passengers
| Year | 1st | 2nd | 3rd | 4th | 5th |
|---|---|---|---|---|---|
| 2007 |  José Joaquín de Olmedo International Airport |
 Juan Santamaría International Airport |
 Mexico City International Airport |
— | — |
| 2008 | José Joaquín de Olmedo International Airport |
Cancún International Airport |
Juan Santamaría International Airport |
— | — |
| 2009 | Cancún International Airport |
José Joaquín de Olmedo International Airport |
 Grantley Adams International Airport |
— | — |
| 2010 | Cancún International Airport |
José Joaquín de Olmedo International Airport |
Juan Santamaría International Airport |
— | — |
| 2011 | Cancún International Airport |
José Joaquín de Olmedo International Airport |
Juan Santamaría International Airport |
— | — |
| 2012 | Cancún International Airport |
José Joaquín de Olmedo International Airport |
 Sangster International Airport |
Juan Santamaría International Airport |
Grantley Adams International Airport
|
| 2013 | José Joaquín de Olmedo International Airport |
Cancún International Airport |
Sangster International Airport |
 Lynden Pindling International Airport |
Licenciado Gustavo Díaz Ordaz International Airport
|
| 2014 | José Joaquín de Olmedo International Airport
|
Mariscal Sucre International Airport
|
Cancún International Airport
|
Lynden Pindling International Airport
|
 Las Américas International Airport
|
| 2015 | José Joaquín de Olmedo International Airport
|
Mariscal Sucre International Airport
|
Monterrey International Airport Punta Cana International Airport
|
— | — |
| 2016 | Zdroj:https://en.wikipedia.org?pojem=List_of_Airport_Service_Quality_Award_winners